Navaneeth Rao / Staff Software Engineer

I make complex systems dependable.

For 13 years I have designed and operated the infrastructure behind search, payments, vehicles, and machine learning. I turn ambiguous platform problems into systems that teams can trust, scale, and understand.

Review selected systems Read the resume Open to consequential work

Scale operated

Things run in production, one log₁₀ axis

50+ data centers operated IBM

5,000+ engineers served by one platform Ford

10,000 servers monitored IBM

10M+ transactions screened per day PayPal

100M+ search queries served per day Walmart

99.99%
uptime held
$3M+
infrastructure cost removed
500 TB
logs ingested per day
13 yrs
in production

Engineering practice

Judgment across the stack

The work is rarely about one tool. It is about finding the constraint, choosing the right boundary, and leaving the system easier to run.

I specialize in distributed systems, ML serving infrastructure, and developer platform engineering. My recent focus has been multi-tenant model-serving architecture, inference routing, and financial risk analytics using Java, Kubernetes, AWS, and GCP.

I have led cross-functional teams of up to 10 engineers, established architecture governance adopted across multiple organizations, and driven $3M+ in infrastructure cost reductions and 30% efficiency gains through platform modernization.

My graduate work spans both fields: an MS in Computer Science from UT Dallas and an MBA from the University of Illinois Urbana-Champaign, earned while shipping full time.

Platform engineering

Multi-tenant cloud platforms and developer tooling across AWS, Azure, and GCP.

Technical leadership

Teams of up to 10 engineers, plus architecture governance and mentorship across orgs.

System reliability

99.99% uptime across 50+ data centers and 10,000 servers.

Selected systems

Measured in outcomes

A cross-section of platform work where reliability, scale, developer experience, and business impact had to move together.

Walmart 2024 – now

ML platform modernization

Migrated Walmart Search clusters from single-tenant to secure multi-tenant Kubernetes model serving. Designed multi-tier inference routing for hundreds of millions of daily search queries across locales.

  • Inference latency −25%
  • Availability 99.9%
  • Java
  • Python
  • Spring Boot
  • Kubernetes
  • GCP
PayPal 2023 – 2024

Financial risk platform

Built a financial risk reporting platform on GCP for fraud detection and chargeback analytics, then modernized the data layer behind it: Databricks analytics, a DynamoDB migration, and faster feature delivery.

  • Analytics efficiency +30%
  • Storage cost −30%
  • Feature delivery time −50%
  • Java
  • GCP
  • AWS
  • DynamoDB
  • Databricks
Ford 2019 – 2023

Cloud provisioning platform

Architected the Azure Right-to-Provision service, automating subscription creation and budget management with RBAC and automated billing. Led Cloud Portal 2.0 and a Kafka-based observability system that cut incident detection time.

  • Engineers served 5,000+
  • Java
  • TypeScript
  • Node.js
  • Azure
  • Kubernetes
  • Kafka
IBM 2016 – 2019

Enterprise monitoring at scale

Ran monitoring and alerting for IBM Cloud across 50+ data centers and 10,000 servers with Icinga, Grafana, and PagerDuty. Built a 500 TB/day logging pipeline whose findings drove the infrastructure cost programme.

  • Uptime held 99.99%
  • Cost removed $3M+
  • Java
  • Kafka
  • Elasticsearch
  • Kubernetes
  • Grafana
Microsoft 2015

Azure billing modernization

Overhauled the in-house Azure billing system in Java and made the pipeline more reliable. Implemented Cassandra data modeling and query optimization for a real-time analytics platform.

  • Billing throughput +40%
  • Data retrieval time −50%
  • Java
  • Azure
  • Cassandra
  • Spring Boot
Infosys 2012 – 2014

Banking security platform

Delivered web-security projects for ANZ Bank in Java and Spring, and built an Android OTP authentication app. Trained five interns on the Finacle e-banking framework and REST API design; all five shipped to production.

  • Unauthorized access −50%
  • Java
  • Spring
  • JavaScript
  • SQL
  • Finacle

Career trajectory

Every role on one axis

Each role widened the scope: from shipping secure applications, to running infrastructure, to setting technical direction for systems used across organizations.

Staff Software Engineer

Walmart Apr 2024 – present · 28 mo

Leading multi-tenant model serving and search infrastructure for hundreds of millions of daily queries.

Staff Software Engineer

PayPal Feb 2023 – Apr 2024 · 14 mo

Engineered GCP financial risk platforms for fraud and chargeback analytics over 10M+ daily transactions.

Senior Software Engineer

Ford Motor Company Oct 2019 – Feb 2023 · 40 mo

Delivered cloud automation, billing, observability, and API platform capabilities for 5,000+ engineers.

Software Engineer / Team Lead

IBM Aug 2016 – Sep 2019 · 37 mo

Led 10 engineers running monitoring for 50+ data centers and 10,000 servers at 99.99% uptime.

Service Engineer Intern

Microsoft May 2015 – Aug 2015 · 4 mo

Overhauled the Azure billing system in Java and modeled Cassandra storage for real-time analytics.

Senior Systems Engineer

Infosys Aug 2012 – Aug 2014 · 24 mo

Delivered web-security work for ANZ Bank and an Android OTP app that halved unauthorized access.

MS, Computer Science

UT Dallas 2014 – 2016 · full time

MBA

Illinois Urbana-Champaign 2022 – 2024 · alongside work

Technical range

Tools chosen by the problem

Deep backend and infrastructure experience, with enough range to follow a production concern from API contract to cluster behavior.

Languages & frameworks

  • Java
  • Python
  • TypeScript
  • JavaScript
  • Spring Boot
  • Node.js

Cloud & infrastructure

  • AWS
  • GCP
  • Azure
  • Kubernetes
  • Docker
  • OpenShift
  • Jenkins
  • Tekton

Data & analytics

  • Kafka
  • Databricks
  • DynamoDB
  • BigQuery
  • Elasticsearch
  • MongoDB
  • PostgreSQL

ML infra & observability

  • ML serving systems
  • Inference routing
  • Distributed systems
  • Grafana
  • Prometheus
  • OpenTelemetry
  • Datadog
  • CI/CD

Formal foundations

Computer science and business

Technical depth matters more when it is paired with a clear understanding of organizational and economic constraints.

MBA, Business Administration

University of Illinois Urbana-Champaign 2022 – 2024 GPA 3.95

MS, Computer Science

The University of Texas at Dallas 2014 – 2016 GPA 3.9

B.Eng, Information Science

Visvesvaraya Technological University 2008 – 2012

Next problem

Bring me the system that needs to work

Open to staff and principal engineering roles, hard infrastructure problems, and conversations about building at scale. If the work sounds interesting, reach out. I read every message.

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